Privacy Policy

This Privacy Policy describes how S.C. BIESSEN PHARMA S.R.L., based in Romania, collects, uses and protects the personal data of the users of the website www.astenor.ro (“the website”).

By accessing and using this site, you agree to the terms of this policy. If you do not agree, please do not use this site.

  1. Categories of data collected

Depending on your interactions with the site, we may collect the following types of personal data:

  • Full name
  • Your e-mail address
  • Telephone number
  • Medical speciality (if you fill in forms for health professionals)
  • Technical data such as IP, browser type, pages accessed, duration of visit, etc.
  • Other information voluntarily submitted through contact forms or dedicated fields.
  1. Purposes of data collection

The collected data is used for the following purposes:

  • To reply to your requests and messages sent through the contact form
  • To send you informative material or material of professional interest, if you have given your consent
  • To improve your browsing experience on the site and analyse its performance
  • To fulfil applicable legal obligations
  1. Legal basis of processing

We process personal data on the following grounds:

  • The explicit consent given by the user (art. 6 para. (1) lit. a GDPR)
  • The fulfilment of legal obligations (Art. 6 para. (1) lit. c GDPR)
  • The company’s legitimate interest in improving services and communication (Art. 6 para. (1) lit. f GDPR)
  1. Duration of data retention

Data is kept only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legal requirements. You may at any time request their deletion, unless there is a legal obligation to keep them.

  1. Data security

We are committed to protecting your data through appropriate technical and organisational measures. Access to data is restricted to authorised persons and only for the stated purposes.

  1. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access your data
  • The right to rectification or erasure (“right to be forgotten”)
  • Right to object and withdraw consent
  • Right to restriction of processing
  • Right to data portability
  • Right to lodge a complaint to the National Supervisory Authority for the Processing of Personal Data

In order to exercise any of these rights, you can contact us at [contact@biessen-pharma.ro].

  1. Limitation of medical information

The information presented on the website www.astenor.ro is for information purposes only and does not replace the advice or recommendations of a medical specialist. Do not use the information on this website for self-diagnosis or self-treatment. For any medical condition, consult a health professional.

  1. Policy update

We reserve the right to modify this Privacy Policy at any time, in accordance with applicable law. Any changes will be posted on this page. We recommend that you check this section regularly.